Frequently Asked Questions

Everything you need to know about our fresh, artisanal food delivery.

How do you ensure the freshness of my order during transit?

We use temperature-controlled packaging and eco-friendly insulation to ensure your food stays fresh and safe from our kitchen to your doorstep.

Where does Amara source its ingredients?

We pride ourselves on sourcing 100% organic and non-GMO ingredients from local sustainable farms to ensure the highest quality and flavor.

What is your return policy for perishable goods?

Due to the nature of our products, we cannot accept returns. However, if your order arrives damaged or incorrect, please contact us within 24 hours for a full refund or replacement.

Do you offer options for specific dietary restrictions?

Yes, our menu includes a variety of gluten-free, vegan, and keto-friendly options. You can filter products by dietary preference on our shop page.

How long will it take for my order to arrive?

Standard shipping typically takes 1-2 business days. We ship orders Monday through Wednesday to avoid weekend delays and ensure maximum freshness.

Can I modify or cancel my order after it has been placed?

Orders can be modified or canceled within 2 hours of placement. After this window, our team begins preparing your fresh items for shipment.